Position: Program Assistant
Department: Senior Wellness
Reports to: Program Lead
Job Location: Moorpark Avenue, San Jose
Work Hours: Full-Time (30 hours/week), Non-Exempt
Founded in 1973, AACI is one of the largest community-based organizations advocating for and serving the marginalized and vulnerable ethnic communities in Santa Clara County. Our many programs address the health and well-being of the individual and advances our belief in providing care that goes beyond just health, but also provides people a sense of hope and new possibilities. Current programs include behavioral and primary health services, substance abuse prevention and treatment, center for survivors of torture, shelter and services for domestic violence and human trafficking survivors, senior center, youth programs, and community advocacy.
The Program Assistant will be assigned to the Senior Wellness Program in the Department of Wellness Services. Position reports to the Program Lead and provides the following support: development, coordination and implementation of activities for older adults including ESL classes, computer/technology classes, physical and recreation activities, nutrition program, information and referral services, and health related workshops in a multicultural environment. In addition, the position may represent AACI at various community outreach events throughout the Bay Area.
Duties and Responsibilities
- Assist with development and coordination of activities, events and programs for older adults implemented at Moorpark and Story Road facility.
- Support Senior Wellness Program’s partnerships and collaboration internally within AACI and with community organizations serving older adults. May represent AACI at partnership meetings with service providers, funding sources, government agencies and other as needed.
- Assist in the implementation of Santa Clara County Senior Nutrition Program at AACI with the following: adherence to Santa Clara County regulations and procedures for safe food handling; help maintain kitchen and dining area’s cleanliness; assist with food preparation/service; and organize/maintain necessary program supplies.
- Assist with day to day operations including opening and closing procedures; maintenance, collection, submission and organization of necessary documents and records including invoices, outreach/marketing publications, community resource materials, and membership/program records.
- Assist Program Lead with information and referral services; coordinate community outreach events (including workshops and media presentations) to senior communities, including low income and ethnic communities; program facilitation including translation services; and program evaluation and grant reporting process.
- Develop and translate health related materials/resources.
- Provide excellent customer service and perform all duties assigned in an effective, timely and professional manner.
Other duties as assigned.
Education and Experience:
- A Bachelor’s degree from an accredited university or college in sociology, psychology, human services, business administration, hospitality management, recreation administration, public administration or a related field; OR
- Currently enrolled in an accredited university or college in sociology, psychology, human services, business administration, hospitality management, recreation administration, public administration or a related field; OR
- TWO (2) years of responsible program administration experience in the areas of community building, social and/or human services, and programming specifically for older adults.
- Local and/or regional resources and support services available to meet the needs of older adults.
- Principles and practice of program development, implementation budgeting and social/health needs of older adults.
- Principles of customer service and telephone etiquette.
- Office administration, procedures and basic mathematics.
- Multitask under time constraints in a fast-paced environment.
- Work independently and as a team member; recognize and set priorities and meet deadlines.
- Determine and implement the appropriate course of action in emergency and/or stressful situations.
- Operate a computer using word processing and business software and other office equipment.
- Understand and follow written and oral instructions.
- Communicate effectively, both orally and in writing.
- Understand and follow written and oral instructions.
- Observe safety principles, manage risk, and work in a safe manner.
- Learn the operation, policy and procedures of the Senior Wellness Program.
- Commute to both AACI’s Moorpark and Story Road sites
- Work irregular hours or shifts, and on nights, weekends, or holidays when needed.
- Valid CA Driver’s License, vehicle for agency travel and current automobile insurance
- Food Safety Certificate (Santa Clara County)
- Written and verbal fluency in an Asian language, Mandarin or Vietnamese preferred
- Experience working with diverse populations, minimum of 2 years of work-related experience preferred
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee regularly is required to stand, walk, sit, use hand to finger, handle or feel objects, tools, or controls; and reach with hands and arms. The employee frequently bends, lifts and/or moves up to 10 pounds with relative ease.
AACI is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. race, religious creed, color, age, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, religion (includes religious dress and grooming), marital status, domestic partnership status, family care leave status, medical condition as defined under California law, mental or physical disability (including persons infected with the HIV virus or persons with AIDS), genetic information, immigration status, military service or veteran’s status, pregnancy, childbirth and related medical conditions (including lactation), or any other classification protected by applicable federal, state, or local laws and ordinances.