Job Opening

IBH Program Manager

September 18, 2018

Position:  Integrated Behavioral Health (IBH) Program Manager

Department: Health Center 

Reports to: BH Program Manager; Senior QI Manager, Health Center

Job Location: Moorpark Avenue and Story Road, San Jose

Classification: Full-Time, Exempt

Asian Americans for Community Involvement (AACI) which was founded in 1973 has an amazing opportunity for the above position in the non-profit sector. AACI’s mission is to improve the health, mental health, and well-being of individuals, families and the Asian community. We do this by providing an array of high quality health and human services, sharing expertise about the Asian community’s needs and best services delivery practices, and providing Asian leadership in advocating on key health and human services issues. AACI has over 170 employees and an annual budget of over $16M.

Position Summary:

This position manages and oversees the day-to-day operations of the agency’s integrated behavioral health (IBH) program, where behavioral health services are integrated into and provided in AACI’s primary care setting, strategizes on how to grow and strengthen the program, and provides direct services to IBH clients.

Duties and Responsibilities:

  • Manage day-to-day implementation and administration of the IBH program, including development and implementation of appropriate policies and procedures and tracking the program’s progress toward goals and objectives.
  • Maintain a caseload of IBH clients and provide timely, appropriate services including intake, assessment, evaluation, diagnosis, treatment planning, treatment interventions, individual/family/group counseling, case management, consultation, case documentation and case closing.
  • Consult and coordinate care with health center and other staff to provide high quality care. 
  • Provide clinical consultations to providers and Health Center staff as needed.
  • Review IBH patient referrals & assign cases to staff.
  • Help facilitate and provide warm hand-offs between Health Center and IBH staff.
  • Supervise IBH clinical and support staff. For mental health staff accruing hours for licensure and interns, provide weekly individual and group supervision. Provide oversight, approval and coaching for all cases served by non-licensed mental health staff members. 
  • Oversee placements for trainees.
  • Assist clinical and other staff with crisis intervention.
  • Prepare monthly and other tracking reports, and presentations.
  • Work with the finance team to set program budget and project revenue. Track and report productivity.
  • Work with billing staff to ensure smooth billing procedures for IBH services.
  • Review IBH contracts and ensure smooth implementation.
  • Serve as primary IBH liaison with funders and other partner organizations.
  • Review and recommend funding opportunities.
  • Ensure program compliance with licensing regulations and funder requirements.
  • Help grow the IBH program to serve more clients.
  • Meet with Health Center providers regularly to review and coordinate cases.
  • Serve as Officer of the Day which involves providing counselors and front desk staff with clinical and sometimes administrative support on assigned day(s). 
  • Maintain knowledge of current and emerging trends in IBH.
  • Participate in Health Center quality improvement initiatives and projects.
  • Perform other duties as assigned.


  • California Licensed MFT, LCSW or Ph.D/Psy.D. in good professional standing.
  • Two to three years of post-license clinical experience.
  • Two to three years of supervisory experience.
  • Bilingual in English and Mandarin preferred, and Cantonese if possible.
  • Ability to communicate well with people of various cultural, professional and   experiential backgrounds.
  • Ability to work in fast-paced community health center setting.
  • Ability to lead, direct and manage clinical staff.
  • Knowledge of laws and ethical standards pertaining to clinical care.
  • Excellent written, verbal and interpersonal skills.
  • Proficient in MS Word, Excel and Outlook.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee regularly is required to stand, walk, sit, use hand to finger, handle or feel objects, tools, or controls; and reach with hands and arms. The employee frequently lifts and/or moves up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.

To apply for this job, please use this link:

AACI is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. race, religious creed, color, age, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, religion (includes religious dress and grooming), marital status, domestic partnership status, family care leave status, medical condition as defined under California law, mental or physical disability (including persons infected with the HIV virus or persons with AIDS), genetic information, immigration status, military service or veteran’s status, pregnancy, childbirth and related medical conditions (including lactation), or any other classification protected by applicable federal, state, or local laws and ordinances.


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