Data Management & Reporting Specialist
April 17, 2018
Position: Data Management and Reporting Specialist
Department: Asian Women’s Home
Reports to: Asian Women’s Home Senior Program Manager
Job Location: Moorpark Avenue and Story Road, San Jose
Work Hours: Full-Time, Non-Exempt
Asian Americans for Community Involvement (AACI) which was founded in 1973 has an amazing opportunity for the above position in the non-profit sector. AACI’s mission is to improve the health, mental health, and well-being of individuals, families and the Asian community. We do this by providing an array of high quality health and human services, sharing expertise about the Asian community’s needs and best services delivery practices, and providing Asian leadership in advocating on key health and human services issues. AACI has over 170 employees and an annual budget of over $16M.
The Data Management and Reporting Specialist is responsible for program-wide data collection, compilation, and analysis. Results are reported to funders and community partners and are used to improve program workflow, production, efficiency and effectiveness. The Data Management and Reporting Specialist also plays a role in the design and implementation of new systems to improve data management. This position reports to the Asian Women’s Home Senior Program Manager.
Duties and Responsibilities
- Communicate with funders to ensure reporting requirements are clear and deadlines are met.
- Manage data sources, including paper forms, Excel spreadsheets, database, and archived client files.
- Coordinate with program staff to ensure timeliness and quality of data collection and reporting.
- Train program staff in reporting techniques and processes. Provide technical support as needed. Continuously update reporting manuals and other training tools.
- Assist with the creation of program metrics for both internal and external evaluation.
- Drive the evaluation, analysis, selection, design, testing, and implementation of new data processes and systems.
- Maintain an up-to-date understanding of data confidentiality laws and how best to protect program data in digital and written forms.
- Actively monitor the varied requirements and timelines of funders, including helping maintain an updated reporting calendar and contact lists.
- Prepare statistical and, as needed, narrative reports for grants, community requests, and internal assessment.
- Work closely with the Grants and Development Associate to ensure clear communication and coordination around grant reports.
- Monitor and evaluate program performance against target goals, recommending modifications as needed to deliverables and data collection processes.
- Communicate with funders about reports and site visits, including compliance issues.
- Maintain working relationships with other agency programs to ensure strong collaboration around reporting activities.
- Communicate with other domestic violence agencies regarding reporting activities and coordinated data collection efforts.
- Attend meetings and events as needed as a representative of the program and agency.
- Supervise community office volunteers as needed.
- Coordinate monthly supply order and client mail system for the community office.
- May assist with storing and transporting donations.
- Other duties as assigned by supervisor for the benefit of the agency or its clients.
- BA/BS degree or equivalent, and at least one year of experience in a professional office environment. Non-profit and grant experience preferred.
- Strict attention to detail and deadlines. Proven ability to manage and analyze data.
- Excellent organizational and project management skills.
- Strong written and verbal communication skills. Practices non-violent communication.
- Excellent customer service and client services philosophy in all interactions.
- Values teamwork while also being able to multitask and work independently.
- Strong computer skills, including Microsoft Office applications like Word, Excel, Outlook, and Powerpoint. Expertise in Excel and digital database management strongly preferred.
- Demonstrates a high level of professionalism in dealing with confidential information.
- Committed to social justice and ending gender-based violence.
- Displays cultural humility and is able to work with diverse communities in terms of race, ethnicity, gender identity, sexual orientation, class, age, disability, and so on.
- Must complete 40 hours of state-mandated domestic violence training.
- Able to work in a flexible environment, including some evenings and weekends.
- Must have access to and be willing to use a private vehicle with up-to-date insurance and a valid Driver’s License.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee regularly is required to stand, walk, sit, use hand to finger, handle or feel objects, tools, or controls; and reach with hands and arms. The employee frequently bends, lifts and/or moves up to 10 pounds with relative ease. Specific vision abilities required by this job include close vision and the ability to adjust focus.
To apply for this job, please use this link:
AACI is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. race, religious creed, color, age, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, religion (includes religious dress and grooming), marital status, domestic partnership status, family care leave status, medical condition as defined under California law, mental or physical disability (including persons infected with the HIV virus or persons with AIDS), genetic information, immigration status, military service or veteran’s status, pregnancy, childbirth and related medical conditions (including lactation), or any other classification protected by applicable federal, state, or local laws and ordinances.