Behavioral Health Counselor-CST

Job Title:         Behavioral Health Counselor

Department:   Behavioral Health, Center for Survivors of Torture (CST)

Location:           Moorpark Ave

Job Type:        FT Exempt

Reports to:      CST Program Manager

Supervises:     NA


Job purpose

Responsible for providing culturally sensitive, trauma informed direct mental health services in home, clinic and field settings to primarily non-English speaking program clients. Services include intakes, individual/group psychotherapy, psycho-education, assessment, and case management. Complete documentation, charting, maintaining records of clinical encounters and submitting services for billing are an integral part of the responsibilities.

Duties and responsibilities

  • Provide direct mental health services including intake, individual/group therapy, culturally relevant assessment and evaluation and case management. 65% of the counselor’s time will be spent providing direct services.
  • Manage a caseload of 20 to 25 clients.
  • Develop and implement culturally appropriate treatment plans for clients.
  • Document and maintain clinical records per appropriate standards and regulations and other daily and periodic reports that may be required
  • Collaborate with other providers and programs within the agency including psychiatrists, case managers, and interpreters
  • Participate in external presentations and outreach events as needed
  • Participate in program meetings and agency all-staff meeting
  • Participate in individual, weekly, clinical supervision meetings with the Behavioral Health Supervisor
  • Participate in weekly case consultations and clinical staff trainings provided by the agency
  • Meet applicable productivity requirements
  • Complete other duties and related projects as assigned


  • Master degree in psychology or related field
  • Minimum 2 years of directly related experience
  • Understanding of cultural issues, community resources and family dynamics
  • Experience working with diverse ethnic backgrounds and language groups
  • Sensitivity to cultural issues and issues pertaining to refugee populations
  • Ability to build and cultivate strong professional relationship with other service providers throughout the Bay Area
  • Excellent communication, problem solving and organizational skills
  • English Language proficiency
  • Ability to establish and maintain effective work relationships
  • Ability to possess and maintain a valid CA Driver’s License, must have suitable vehicle for agency travel and current automobile insurance.
  • Familiarity and experience with trauma informed treatment highly desired
  • Fluency in one of the following languages (Arabic, Amharic, Burmese, Chinese, Dari, Farsi, Punjabi, Hindi, Tigrinya, or Vietnamese) preferred

Working conditions

This job requires you to be in the community, in client’s homes, social justice offices and other community partner sites.  Driving is essential to the function of this job.

Physical requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is required to talk and hear. The employee is required to sit for long periods of time; see to utilize a computer screen; frequently use hands; and reach with hands and arms for activities such as keyboarding.

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