Behavioral Health Counselor AOA

Position: Behavioral Health Counselor

Department: Behavioral Health, Adults and Older Adults Program

Reports to: AOA Program Manager

Job Location: Moorpark Avenue and Story Road, San Jose

Work Hours: Full-Time, Exempt

Founded in 1973, AACI is one of the largest community-based organizations advocating for and serving the marginalized and vulnerable ethnic communities in Santa Clara County. Our many programs address the health and well-being of the individual and advances our belief in providing care that goes beyond just health, but also provides people a sense of hope and new possibilities. Current programs include behavioral and primary health services, substance abuse prevention and treatment, center for survivors of torture, shelter and services for domestic violence and human trafficking survivors, senior center, youth programs, and community advocacy.

Position Summary:

Responsible for providing direct behavioral health rehabilitation services to agency’s clients. Services to be provided include individual/group counseling, culturally relevant assessment, evaluation, and case management. Prepare paperwork and maintain clinical charts. Reports to AOA Program Manager.

Duties and Responsibilities:

Direct Services:

  • Provide direct behavioral health rehabilitation services including individual/group/family counseling, culturally relevant assessment, and evaluation and case management
  • 65% of the counselor’s time will be spent providing direct billable services
  • Manage a caseload of clients depending on program needs
  • Provide services in clinic, home, and field settings, often independently
  • Case management services such as providing and facilitating referrals to appropriate agencies
  • Coordinate services with Santa Clara County Department of Family and Children Services, Family Advocates, Social Security Agency, private insurance companies, and other involved agencies as needed
  • Provide rehabilitation groups to adults with focus on improving mental health symptoms and life functioning
  • Consults with other providers/programs to coordinator services of care

Clinical Consultation and Training:

  • Participate in individual, weekly, clinical supervision meetings with the Behavioral Health Supervisor
  • Participate in weekly case consultations and clinical staff trainings provided by the agency

Clinical Charting:

  • Develop treatment service plans and case management and coordination plans for all clients served
  • Maintain and keep current clinical charts
  • Document and maintain clinical records per appropriate standards and regulations
  • Prepare other daily and periodic reports that may be required
  • Ensure completion of outcome measure tools in a timely and accurate way

Other duties as assigned


  • Master’s degree in social work, psychology, behavioral sciences or related field
  • Minimum 2 years of experience
  • Ability to learn and apply clinical skills within the various Asian/Pacific Islander and Latino cultures of the local community
  • Knowledge of cultural issues, community resources and family dynamics
  • Valid CA Driver’s License, vehicle for agency travel and current automobile insurance.
  • Excellent verbal and written skills
  • Willingness to work with others as part of a team
  • Bilingual in Khmer, Vietnamese, Mandarin, or Cantonese

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee regularly is required to sit, use hand to finger, handle or feel objects, tools, or controls; and reach with hands and arms. The employee frequently bends, lifts and/or moves up to 10 pounds with relative ease.

AACI is an Equal Opportunity Employer